Business Process Analysis and Cost Savings

In today's market environment it is critical for SMBs to stay competitive and at the same time, adopt process models to scale to compete with large global organizations. One of the areas typically overlooked by SMBs is their internal business process analysis and their ability to deliver efficiency and scalability. MCGi helps companies analyze their processes and helps in business process reengineering to achieve greater effectiveness and increased efficiency while striving for innovation, flexibility, and integration with technology.

What we do

FREE High Level Process Analysis:

This is a high-level analysis that will provide insight into immediate areas of concerns and cost savings techniques.

End-to-End Business Process Analysis and Reengineering

This is achieved through a 4-step cyclical process. The steps include Analysis, Reengineering, Execution and optimization. As a result, companies can plan for future scalability and greater efficiency. How we do it

FREE High Level Business Process Analysis

  • Step 1: Customer completes an optimized questionnaire designed by MCGi
  • Step 2: Conference (in person or through a teleconference call) with the Business Process Council and stakeholders
  • Step 3: Report by MCGi with in-depth observations and recommendations.

End-to-End Business Process Analysis and Reengineering

  • Step 1: Process Analysis

    Process Analysis starts with understanding the activities of a company, their relationships and the value of relevant metrics. Some of the tasks involved are as follows:


    • Identify, if any, automation that can bring efficiency to the process.
    • Identify any IT or software that can track the process for better understanding and patterns.
    • Define the process boundaries that mark the entry points of the process inputs and the exit points of the process outputs.
    • Construct a process flow diagram that illustrates the various process activities and their relationships.
    • Determine the capacity of each step.
    • Identify the bottleneck, i.e., the step having the lowest capacity.
    • Quantify the impact of the bottleneck
    • Identify any operating decisions that can improve the process.
  • Step 2:Process Reengineering (Design and Modeling)

    Within the framework of this basic assessment of mission and goals, business process reengineering focuses on the organization's business process analysis--the steps and procedures that govern how resources are used to create products and services that meet the needs of particular customers or markets.As a structured ordering of work steps across time and place, a business process can be decomposed into specific activities, measured, modeled, and improved. It can also be completely redesigned or eliminated altogether. Business Process Reengineering identifies, analyzes, and redesigns an organization's core business processes with the aim of achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed.

  • Step 3: Execution

    Based on the Business Process Reengineering design model we execute the actions, make the necessary process changes, and develop new applications to automate functions or activities. MCGi offers highly cost-effective IT solutions that are identified during the reengineering phase. We have also developed sound reporting mechanisms to monitor and measure the effectiveness of the reengineered process. Metrics collection is one of the most important steps during the execution phase.

  • Step 4: Continuous Optimization

    Metrics collected during the execution phase are used to continuously analyze the processes and optimize the business process analysis for more efficient output.